Clickatell is a pioneer in mobile messaging and Chat Commerce. With billions of consumers actively chatting on messaging apps, Clickatell is addressing the future of digital commerce by enabling brands to communicate and engage where their customers are. Tapping into the messaging apps that consumers know, trust, and rely on, opens new and powerful avenues to attract, retain, and grow brands’ customer base.    

   

Clickatell’s Chat Commerce Platform allows brands to deliver personalised, conversational, and transactional interactions on SMS, WhatsApp, Apple Messages, and USSD. Brands address consumers’ important moments in the consumer lifecycle without requiring them to make phone calls, download apps, or write emails. It’s all done on messaging apps, globally, reliably, and at scale.

 

Competitive messaging rates, powerful orchestration tools, and a sharp focus on clients enable Clickatell to lower acquisition costs while maximizing value and enhancing customer relationships across all stages of the consumer lifecycle. Clickatell believes that communicating with a brand should be as easy as chatting with family and friends, using the mobile devices and messaging apps they already use every day. Through Clickatell, brands empower consumers to securely find goods and services, make purchases, track orders, access loyalty programs, and resolve issues simply through mobile messages.