Salesforce is the customer company. We make cloud-based software designed to help businesses connect to their customers in a whole new way, so they can find more prospects, close more deals, and wow customers with amazing service.
Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, so that your company can become a customer company, too.
Data Cloud helps you make the most of all your data. It connects your historical, web, mobile, API, CRM, and real-time data so all your teams have a complete picture of customers and their interactions with your business.
Customer data also powers Einstein GPT, the world’s first generative AI for CRM. Einstein GPT is like having an AI sidekick that helps you auto-generate sales tasks, dynamically create personalised customer content, or even write code.
Marketing Cloud Customer Data Platform lets you understand your customers through real-time data and engage with relevant messaging to deliver hyper-personalised interactions everywhere. And Einstein GPT for Marketing can dynamically generate personalised content to engage customers and prospects on their preferred channel.